Synopsys

Study Type: B2B
Methodology: CATI
Industry: Healthcare
Volume: 2100
LOI: 40 minutes
Geography: USA, Germany, France, UK, Brazil, Russia, Canada.
Target group: Director Oncology, Radiology, Neurology, Cardiology, Internal Medicine, Biomed, CXO, Surgeons

Introduction

A global market research leader on customer and consumer experience wanted to understand NPS (net promoter score drives the likeliness of recommending company or a product to a company) of DME’s in different modalities and product areas.

Approach

Computed Aided Telephonic Interviews which involved a lot of secondary research along with our existing internal database.

Outcome

Seminal Research provided quality data within a limited timeframe. Owing to all these efforts Seminal Research was able to stand tall on the expectations of the client.